Join our dedicated team as a Veterinary Receptionist, where your love for pets and people can shine!

Are you passionate about animals and providing exceptional customer service? Join our dedicated team as a Veterinary Receptionist, where your love for pets and people can shine!

Veterinary Receptionist Job Description

Why Join Us?

  • Veterinary Services of Westwood (VSW) is a local, woman-owned, full-service veterinary clinic in Westwood, MA.   

  • Be part of a compassionate and supportive team 

  • Enjoy a balanced work schedule with no weekend commitments

  • Make a positive impact on the lives of pets and their humans everyday

Required experience:  At least 2 years in a position(s) of client/customer service; work with animals preferred

Key Responsibilities:

  • Greet and assist clients in a friendly and professional manner

  • Handle phone calls, appointment scheduling, client inquiries, and payments

  • Prepare, review, and archive documents/medical records;

  • Maintain a clean and organized front office area

  • Provide hospitality to clients and their pets

  • Manage administrative tasks and support the clinic team

  • Conduct routine maintenance as necessary: i.e. maintain a clean and fully-stocked reception area, exam rooms, bathroom, and kitchen; empty trash/recycling; launder towels/blankets, etc.

  • Take photos; make social media posts

Qualifications:

  • Comfortable working around cats and dogs

  • Client-centric attitude with a focus on outstanding customer service

  • Natural relationship builder with excellent communication skills

  • Previous experience in a veterinary or clinic setting preferred

  • Strong organizational skills and attention to detail

  • Good listener, ability to retain learned information

Benefits:

  • Compensation based on experience

  • No weekend hours, only one evening per week

  • Paid time off and paid holidays

  • Health insurance reimbursement for full-time employees

  • 401k match for eligible employees

  • Uniform allowance

  • Right next door to Lambert’s famous grocery and deli

  • Discounts for your own pets

If interested, please complete this application and email it to jobs@vetsofwestwood.com or email us a cover letter and resume.  (No phone calls, please)

Job posted 06/25/24

Veterinary Services of Westwood, LLC provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law.