Veterinary Services of Westwood's COVID-19 Clinic Policy (Updated March 24, 2020)

DESPITE THE “STAY AT HOME” ADVISORY (EFFECTIVE TODAY 3/24/20) BY GOVERNOR CHARLIE BAKER, VETERINARY SERVICES ARE CONSIDERED ESSENTIAL BUSINESSES IN THE COMMONWEALTH OF MASSACHUSETTS. WE WANT TO BE ABLE TO CONTINUE TO PROVIDE VITAL HEALTH SERVICES TO YOUR PETS. THEREFORE, IN ORDER TO COMPLY WITH AND MAINTAIN SOCIAL DISTANCING, WE ARE TAKING PRECAUTIONS TO LIMIT EXPOSURE TO THE CORONAVIRUS FOR OUR TEAM, OUR CLIENTS, AND OUR COMMUNITY. WE ASK FOR YOUR PATIENCE DURING THIS TIME.

1) We will continue to reschedule well visits/annual vaccines and see only sick pets/pets with a health issue (skin infections, new ear infections, etc.). Elective procedures will not be performed.

2) When you arrive for your appointment please call us from your car at 781-686-9337. We will instruct you on the next steps, such as when to bring your pet to the door. At this time, clients will not be allowed inside the clinic (no exceptions) in an ongoing effort to protect our clients and staff from the coronavirus. It is our goal to stay healthy so we can continue to care for your pets.

3) Please let us know when you arrive if you are sick, have been exposed to someone who is sick, or have traveled to any locations outside of the United States within the last 30 days.

4) Please call ahead if you need to pick up food or medication so we can get it ready for you and determine a time for you to pick it up. When you arrive, please call from your car and we will either put the food/medication outside or instruct you to come to the door.

5) Medications and food can also be obtained from Vetsource. You can find the link in the upper right hand corner of our website. This is the best way to have prescriptions approved as we may have limited staff/hours and we may not be able to receive/approve fax requests from other online pharmacies (Chewy, 1-800-PET MEDS etc.).

The GOOD NEWS is that there is still NO evidence to suggest that dogs and cats can be a source of infection with COVID-19 including spreading it to people.

Thank you for helping to keep our clients, veterinary team, and our overall community healthy so we can continue to care for your pets. We will continue to update you as more information becomes available as we assist our furry friends.

Please call 781-686-9337 or email clinic@vetsofwestwood.com if you have any questions or concerns. 

This illustration, created at the Centers for Disease Control and Prevention (CDC), reveals ultrastructural morphology exhibited by coronaviruses.

This illustration, created at the Centers for Disease Control and Prevention (CDC), reveals ultrastructural morphology exhibited by coronaviruses.

Caption from title image: Transmission electron microscopic image of an isolate from the first U.S. case of COVID-19, formerly known as 2019-nCoV. The spherical viral particles, colorized blue, contain cross-section through the viral genome, seen as black dots. Image courtesy of CDC.